August 12, 2018

Detour

When I was in middle school, I went on Bill Speidel’s Underground Tour of the tunnels that were created following the Great Seattle Fire when, rather than raze it to the ground, the city rebuilt on top of itself. Listening to our tour guide tell stories under the light cast from purple glass sidewalk tiles, I fell in love with this idea of placing a narrative layer on top of the real world. Read more

August 7, 2018

Botnik Voicebox

Botnik Voicebox is a predictive keyboard that makes stuff that appeals to Zen practitioners. It’s easily the most modest thing to bring innovation constantly yet fast enough for lots of oomph. The processing power hits another improvement and then pulls to the left. Voicebox requires collaboration between humans and AI, so Norm AI can’t quite write itself on my behalf. It comes pre-loaded with recognizable voices, like Jerry Seinfeld standup or Wired product reviews, or you can upload your own. Read more

August 6, 2018

Trim

Trim is a virtual assistant that scans recent transactions to find and cancel unwanted subscriptions. Trim users saved over one million dollars last month, many of whom signed up for a free 30-day trial membership for credit monitoring or personal fitness, and simply forgot to cancel. In addition to canceling recurring charges, Trim contacts cable and internet service providers to negotiate discounts. And they’re good at it, too. I signed up for Time Warner Cable in 2010 and paid $35 for 100 Mbps internet through 2017. Read more

August 2, 2018

ObEN's Personal AI

ObEN’s Personal AI (PAI) are 3D avatars designed to look and sound like you, secured and authenticated on the Project PAI blockchain. ObEN uses the blockchain protocol to authenticate everyone’s PAI so people can confirm they’re really speaking with their intended contacts, and not a copy or clone. It also enables ObEN to lower their operating costs by distributing compute resources across more machines. Unlike Quantum Capture or 8i, a 360-degree full-body scan isn’t required. Read more

July 31, 2018

AI in customer experience

From Alexa to Intercom, people are increasingly aware of having AI-enabled interactions. They’re ready for bots and voice assistants to act more human, but might not be ready for them to look more human. Capgemini Consulting published an AI in CX survey of 10,000 people across 10 countries, identifying how comfortable they are interacting with AI: 73% are aware of having interactions enabled by AI. 62% want human-like voice and intellect. Read more

2018 Brian Rose